How KOKORA Japan Consulting collects, uses, shares and protects your personal information.
Last updated: 14 June 2026
KOKORA Japan Consulting (“KOKORA”, “we”, “us” or “our”), a TC Group company, is committed to protecting your privacy. This Privacy Policy explains what information we collect when you use our website and services, how we use it, and the choices you have. By using our website or contacting us, you agree to the practices described in this policy.
We may collect the following information when you submit an enquiry, request an itinerary or contact us:
To Communicate with You: We may use your information to respond to your inquiries, provide customer service support, send you important information about the services, and marketing communications (with your consent) via different channels, including but not limited to SMS, Email, RCS, WhatsApp, and Voice.
We also use your information to:
We do not sell your personal information. We may share it only with trusted partners necessary to deliver your trip — such as hotels, transport providers, local guides and visa-support partners — and with authorities where required by law. These partners are expected to handle your data securely.
We retain your information only for as long as needed to provide our services and meet legal requirements. We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse.
You may request access to, correction of, or deletion of your personal information, and you may withdraw consent for marketing communications at any time by contacting us. To opt out, simply reply “STOP” to our messages or email us at the address below.
Our website may use basic cookies and similar technologies to keep the site working and understand usage. You can control cookies through your browser settings.
We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised “Last updated” date.
For any privacy questions or requests, contact KOKORA Japan Consulting: